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Internet Use and Rural Households' Access to Credit in Vietnam and Thailand

Nov 5
2 min read
Internet Use and Rural Households' Access to Credit in Vietnam and Thailand. Household survey data point to a negative average link between internet use and loan approval in rural areas. Internet users who do borrow get shorter loan durations and lower borrowing costs. Chung Phan (HAPRI Research Associate), Stefano Filomeni and Seng Kiong Kok. A middle-aged Vietnamese farming woman holding a smartphone sits across a wooden desk from a young loan officer, who reviews loan papers beside a calculator in a small, daylit rural credit office.

Internet Use and Rural Households' Access to Credit in Vietnam and Thailand

A study co-authored by Chung Phan (HAPRI Research Associate), Stefano Filomeni and Seng Kiong Kok finds that, on average, internet access is linked to lower loan approval for rural households in Vietnam and Thailand. The authors say their findings provide richer insights into the impact of information and telecommunication technologies on access to finance in developing countries where large rural areas are affected by severe information asymmetry.


Context

Economic digitalisation has accelerated rapidly in recent years, together with the fast development of technology-augmented finance. Less understood, the authors note, is how such technology-augmented finance has impacted access to credit in the rural areas of developing economies.


The study compares rural households in two countries at different levels of economic development: by the World Bank's classification, Thailand is upper-middle income and Vietnam is lower-middle income.


Where the loan approval result persists
Where the loan approval result persists

Methods

The authors use household-level survey data from rural Vietnam and Thailand, drawn from a two-year panel gathered in 2016 and 2017 in which households were asked about their internet use. Access to credit is measured by loan approval, and the authors also examine loan terms: loan duration and the interest cost of borrowing. The estimates rely on a heteroscedasticity-based instrumental variable method, and the results are also examined by country and for formal loans.


Key findings

  • On average, the authors find a negative relationship between rural households' access to credit, measured by loan approvals, and internet access.

  • In the countries studied, use of the internet in rural areas reduces the chance of accessing credit by up to 65%.

  • On loan terms, internet users get six-month shorter loan durations and have a lower interest cost of borrowing of up to 1.2%.

  • The results for loan approval rates persist for formal loans and for nations at a lower stage of economic development, that is, only within the less developed Vietnamese rural context.


How the study was done
How the study was done

Bar chart: Estimated effect of internet use on loan maturity, by country and loan type. Full sample, Vietnam — Effect of internet use on loan maturity: -5.3000; Formal credit, Vietnam — Effect of internet use on loan maturity: -6.6900; Informal credit, Vietnam — Effect of internet use on loan maturity: -2.8824; Full sample, Thailand — Effect of internet use on loan maturity: -0.5895; Formal credit, Thailand — Effect of internet use on loan maturity: 1.3266; Informal credit, Thailand — Effect of internet use on loan maturity: -2.6781. Heteroscedasticity-based instrument estimates. Estimates for Thailand are not statistically significant. Source: Phan, Filomeni and Kok (2024), Research in International Business and Finance, Table 6.
Internet use shortens loans significantly only in Vietnam. Source: Phan, Filomeni and Kok (2024), Research in International Business and Finance, Table 6.

Policy implications

The authors highlight, on the demand side, the need to ensure that government initiatives should aim to better educate rural borrowers in relation to financial literacy and credit choices. The study's findings, on the supply side, urge the need to introduce policies for formal lenders targeted towards the reduction of the information asymmetries pervasive in rural areas.


Keywords:

  • Rural Vietnam

  • Thailand

  • Access to Credit

  • Internet Access

  • Loan Approval

  • Information Asymmetry


Link:


Citation:

Phan, C., Filomeni, S., & Kok, S. K. (2024). The impact of technology on access to credit: A review of loan approval and terms in rural Vietnam and Thailand. Research in International Business and Finance, 72, 102504.

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